Accessibility fixes for Shopify stores
Many store themes have buttons a screen reader can't name, text too faint to read, and menus that won't open from a keyboard. Some shoppers get stuck on these before they reach checkout. We find the problems on your store, show them to you, and fix them in your theme code.
What happens, step by step
- Free snapshot. We test your home, collection, product, cart, and search pages on desktop and mobile. You get a 2-page PDF with screenshots of what we found.
- You choose a package. The price is fixed, and we put the scope in writing before we start.
- We fix an unpublished copy of your theme. You send us your theme file and product CSV, or add us as a collaborator with access to themes and products only. We never touch your live theme.
- We test again and report. You get a before-and-after report. You review the copy and publish it yourself when you are happy with it.
Fixed prices, written scope
We test against WCAG 2.1 level AA, the standard most accessibility reviews use.
Fix
- Theme fixes across home, collection, product, cart, search, header, and navigation
- Accessible names and labels, color contrast, and visible keyboard focus
- Keyboard access for menus, drawers, and pop-ups; headings; and a skip link
- Alt text for up to about 250 product images, through your product CSV
- An accessibility statement page
- A before-and-after report
Fix + Verify
- Everything in Fix
- Scripted keyboard walkthroughs and a review of the accessibility tree
- A 20-minute screen-reader pass through your purchase flow
- Alt text for up to about 1,000 images
- Notes on your third-party apps
Add Monitoring after your fix: $59 a month
A monthly re-scan, fixes for problems that come back (up to 1 hour a month), alt text for new products, and a dated log of every check.
Not included in any package: Shopify's hosted checkout, code that belongs to third-party apps, and legal advice.
What automated tests can't catch
Automated tests find problems a program can measure, such as missing labels, low contrast, and broken page structure. They can't tell whether alt text describes an image well, or whether checkout makes sense to someone using a screen reader. Fix + Verify adds those checks by hand. No service can promise a store with no problems at all.
Common questions
Can you guarantee we won't be sued?
No. Nobody can promise that, and we don't give legal advice. We fix the problems shoppers run into on your store, and we give you a dated record of the work.
We already use an accessibility widget. Isn't that enough?
A widget adds a toolbar on top of your store. It doesn't change your theme code, which is where these problems are. We fix the code.
Do you need our store password?
No. Send us your theme file and product CSV, or add us as a collaborator with access to themes and products only.
How do we pay?
By card, after you choose a package. We bill Monitoring once a month.
Veldline is not affiliated with Shopify Inc. Shopify is a trademark of Shopify Inc.